Commercial Window Cleaning Melbourne

Window Cleaning

ACS Commercial Cleaning provides commercial window cleaning across Melbourne, covering internal glass, ground level and low rise external glass, shopfront and display windows, glass partitions and entry doors, frames, sills and tracks. Window cleaning is scheduled as part of an ongoing commercial cleaning contract or booked as a standalone periodic service.

Internal window cleaning is performed directly by ACS teams as part of standard commercial cleaning. External glass at ground level and lower storeys is cleaned using extension pole and water fed pole systems suited to that access range. For external glass on multi storey buildings requiring rope access or an elevated work platform, ACS coordinates specialist access providers, including Altid Group, and manages the job from scope through to completion so you deal with one accountable contact rather than sourcing and supervising a specialist contractor yourself.

ACS cleaners are police checked, and we focus on giving them enough time to complete the agreed work properly. If something isn’t right, we respond quickly, investigate the concern and work with you to put it right. New ongoing cleaning contracts are backed by our 30-Day Money-Back Guarantee, subject to the applicable terms.

Looking for commercial window cleaners in Melbourne?

Contact ACS on (03) 9114 9778 for a free onsite inspection and tailored cleaning proposal, or request a quote online through our enquiry form.

What We Assess Before Quoting Window Cleaning

Window cleaning access and method depends on the building, not a fixed formula. Before quoting, we assess:

Window count and configuration: Number of panes, frame type, whether glass is fixed or opening, and internal versus external surface area.

Access height and method: Ground floor and internal glass is cleaned directly. Low rise external glass, generally up to around three storeys depending on the building, is cleaned using extension pole and water fed pole systems reaching from ground level. For glass that cannot be safely reached using these methods, ACS discusses specialist access options and confirms the appropriate approach before preparing a quotation.

Building type and surrounds: Whether there is safe ground access around the building perimeter, adjacent traffic or pedestrian areas requiring safety barriers, and whether the site has any existing access infrastructure such as building maintenance units.

Frame, sill and track condition: Aluminium, timber and painted frames each need appropriate products. Tracks accumulate debris that affects both appearance and the operation of sliding doors and windows.

Frequency required: A shopfront on a busy retail strip needs far more frequent attention than an office tower cleaned quarterly.

Weather dependency: External window cleaning is weather dependent. Wind speed in particular affects whether elevated or pole based external work can proceed safely on a given day, and we build reasonable scheduling flexibility around this rather than promising a fixed date regardless of conditions.

This assessment determines the method, frequency and cost in your written quote, rather than a generic per pane rate applied without regard to the building. Two buildings with the same number of windows can require entirely different quotes once access, height and surrounding conditions are factored in, which is why we assess onsite rather than quoting from a floor plan or a phone description.

What Commercial Window Cleaning Includes

Internal Window Cleaning

All accessible internal glass including office windows, meeting room glass, reception glazing and internal glass partitions, cleaned as part of routine or scheduled commercial cleaning. Streak free finish using appropriate glass cleaning products and technique.

 

External Ground Level and Low Rise Glass

External glass accessible from ground level using extension pole and water fed pole systems, which use purified water and a soft brush head to lift dirt and help reduce streaking and mineral residue on large external panes.

 

Shopfront and Display Window Cleaning

Retail and hospitality shopfront glass, with cleaning times discussed around your trading hours and our team’s availability. Presentation focused, since a shopfront window is effectively a display asset.

 

Glass Partitions and Internal Glazing

Office glass partitions, meeting room glass and internal glazed walls, common in modern fitouts and requiring frequent attention because they show fingerprints and smudges more visibly than external glass.

 

Entry Doors and High Touch Glass

Glass entry doors and other frequently touched glazing, often needing more regular attention between full window cleaning cycles due to fingerprint and handprint marking.

 

Frames, Sills and Tracks

Frame, sill and track cleaning can be included as part of an agreed full window cleaning service. We discuss these areas during the assessment so you know exactly what is covered in your quotation. A clean pane in a grimy frame or a track full of debris does not read as a properly cleaned window.

 

Post Construction Glass Cleaning

Window cleaning can be included as part of a post-construction or builders clean, with suitable construction dust, adhesive residue and protective film residue assessed before removal. Paint overspray and stubborn marks may require additional methods or specialist treatment depending on the glass and its condition.

This is more involved than routine window cleaning, since construction residue is generally more stubborn than accumulated dust and fingerprints, and it may require different cleaning methods and products to reduce the risk of scratching or damaging the glass.

 

Multi Storey External Glass

Where external glass requires rope access or an elevated work platform, ACS scopes the job, coordinates a specialist access provider such as Altid Group, and manages scheduling, quality and communication so you remain dealing with ACS as the single point of accountability rather than a separate specialist contractor. Specialist access arrangements, availability and costs are confirmed before work is agreed.

How Often Should Commercial Windows Be Cleaned?

The right frequency depends on location, building type and presentation requirements.

Shopfronts and street facing retail glass: Weekly to fortnightly, given constant exposure to street dust, fingerprints and weather.

Office building internal and entry glass: Monthly to quarterly for general internal glass, with entry doors and high touch glazing needing attention more frequently between full cycles.

External office and commercial building glass: Quarterly to twice yearly for ground level and low rise external glass, more frequently for buildings on busy roads or near construction sites where dust accumulates faster.

Multi storey external glass requiring specialist access: Typically twice yearly to annually, reflecting both the cost of specialist access and realistic soiling rates at height, though building specific factors can change this.

We recommend a frequency during the site assessment based on your building’s actual exposure rather than a generic industry default. A ground floor tenancy on a dusty arterial road and a similar tenancy in a quiet laneway will not need the same schedule, even if the glass area is identical.

Scheduling and Safety Planning

After Hours and Weekend Scheduling: Internal window cleaning can be arranged alongside your regular commercial cleaning service where agreed. External cleaning, including shopfronts and street-facing glass, can also be discussed for times outside normal trading hours, depending on access requirements and cleaner availability. Any additional costs are confirmed before booking.

Weather Considerations: External window cleaning, especially pole based and any specialist access work, is weather dependent. High wind in particular can make elevated or pole based work unsafe. We build scheduling around forecast conditions and communicate promptly if a booking needs to move, rather than proceeding in unsafe conditions or leaving you to find out on the day.

Specialist Access Safety: Where work requires rope access or an elevated work platform, that work is carried out by the specialist provider under their own safety systems and site specific risk assessment, with the relevant access and site requirements discussed before the work is arranged.

We do not attempt height access work outside the range our own equipment and training covers, and we assess each building to determine whether a specialist provider is required.

Hybrid and part-time offices. Many Melbourne businesses now operate on a three-day or four-day in-office model. Cleaning every weeknight no longer makes sense when the office is empty two or three days a week. ACS schedules cleaning around the days your team is present, so you are not paying for empty offices.

Kitchens and bathrooms may need more attention than the rest of the office. In some cases, a weekly general clean with additional kitchen and bathroom visits mid-week is a better fit than increasing the full clean frequency. ACS can structure a split schedule if that suits your office better.

For most small Melbourne offices, once or twice a week is sufficient. ACS assesses your specific situation during a free onsite inspection and recommends the frequency that matches your actual usage rather than a default schedule.

Why Melbourne Businesses Choose ACS for Window Cleaning

Commercial window cleaning can involve very different access requirements, from internal glass and low-rise windows to multi-storey façades requiring specialist access. ACS scopes the work properly, coordinates the right resources and remains accountable for the agreed result from start to finish.

Access Capability Assessed Before Work Begins

ACS assesses window height, access, glass type and site conditions before recommending the cleaning approach. Internal and accessible low-rise glass can be managed directly, while specialist high-rise or rope-access requirements are clearly identified and coordinated rather than overstating our in-house capability.

One Accountable Contact From Scope to Outcome

Whether ACS completes the work directly or coordinates an approved specialist for high-access cleaning, you continue dealing with ACS. We manage the scope, scheduling, communication and quality outcome, so you are not left coordinating multiple providers or resolving contractor issues yourself.

Police-Checked Cleaners and Fair Working Arrangements

ACS cleaners are police checked, and we believe in giving them enough time to complete the agreed work properly. We don’t believe in underquoting jobs and expecting cleaners to rush. For specialist access requirements, we discuss the appropriate provider and arrangements before confirming the work.

Direct Founder Access and Responsive Support

ACS founder Hannah Kasay remains personally involved in the day-to-day running of the business. Clients can contact her directly if they have a cleaning concern or need support. We respond quickly, investigate issues and work towards a practical solution rather than leaving customers chasing answers.

Commercial Window Cleaning Pricing in Melbourne

Pricing depends on window count, access method and frequency. Internal and low rise external cleaning is priced differently to specialist access work, which is quoted individually once the specialist provider assesses the job.

Internal and Low Rise External Window Cleaning

Service TypeRate
Weekday window cleaningFrom $90 + GST per hour
Weekend or before trade shopfront cleaningFrom $110 + GST per hour
Post construction glass cleaningFrom $120 + GST per hour

For clients with an ongoing ACS commercial cleaning contract, window cleaning can be arranged as periodic work, with the tasks, frequency and pricing agreed in advance. Multi-storey external work requiring specialist access is quoted separately based on the building and access requirements.

Minimum hours apply. All pricing exclusive of GST.

Free Onsite Assessment

Get Your Commercial Cleaning Proposal

Need a Cleaning Proposal?

Talk with our Melbourne team about a free onsite inspection, Scope of Works or written proposal.

What Our Clients Say About ACS

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Sophie Batis profile picture
Sophie Batis
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Hannah, Ted and the team do an amazing job. Nothing is too hard for them and any cleaning requests are dealt with efficiently and without hesitation. I would highly recommend them!!
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Michael Culliver
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Great service and always spotless after a clean. Reliable and quick communication for anything we need!
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Jen Slotte profile picture
Jen Slotte
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We’ve been using ACS Commercial Cleaning for a while at our warehouse and absolutely love them. Very professional, punctual and do a fabulous job. Great attention to detail. Would highly recommend them!
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Hannah Pearson profile picture
Hannah Pearson
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We're really happy with the cleaning services provided by Sam and ACS Commercial - the office smells great and Sam is always smiling even at 7am! Thanks Sam and Hannah
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Bree Roylance profile picture
Bree Roylance
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Hannah and the team at ACS, were very easy and efficient to deal with. We completed all bookings whilst interstate. The process flowed very easily and nothing was a problem. Their work was also 5 star, completing a commercial warehouse clean after we had vacated. We would highly recommend ACS
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Broderick Ely profile picture
Broderick Ely
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Very happy with the teams attitude and attention to detail, would highly recommend them to anyone.
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Sunlighten Customer Service
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Keisha and Sam - thank you for your wonderful Customer Service and attention to detail. We value you and your work.
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Kate Burke profile picture
Kate Burke
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Hannah and her team are helpful and the cleaning is of a good standard. They have been asked to provide addditional cleaning from time to time and have always been able to help us out with this too.

Frequently Asked Questions

01. Do you clean high rise commercial windows?

Internal glass and external glass accessible from ground level or low rise pole reach is cleaned directly by ACS. For genuine high rise external glass requiring rope access or an elevated work platform, ACS can coordinate an appropriate specialist provider, including Altid Group where available and agreed. Access requirements, availability and costs are discussed before the work is booked.

Yes. Shopfront cleaning is typically scheduled before trading hours so the glass is presented before customers arrive. Frequency for retail glass is usually weekly to fortnightly given constant street exposure.

Water fed pole systems use purified water and a soft brush head on an extendable pole to clean external glass from ground level up to around three storeys, depending on the building. Purified water dries without leaving mineral residue, which reduces streaking on large external panes compared to standard chemical cleaning at height.

Yes. Frame, sill and track cleaning can be included as part of your window cleaning service. We confirm which areas are covered during the onsite assessment and include the agreed tasks in your quotation. A clean pane in a dirty frame or a debris filled track does not present as a properly cleaned window.

05. How often should commercial windows be cleaned?

Shopfronts and street facing retail glass typically need weekly to fortnightly attention. Office internal glass suits monthly to quarterly cleaning. External office glass suits quarterly to twice yearly. Multi storey external glass requiring specialist access is typically twice yearly to annually. We confirm a specific frequency based on your building at the site assessment.

Yes. Wind in particular affects whether pole based or elevated external work can proceed safely. We schedule around forecast conditions and will reschedule rather than proceed in unsafe conditions.

Yes. ACS can assess post-construction window cleaning as part of a builders clean or fitout cleaning service. This may include removing suitable construction dust, adhesive residue and protective film residue. Paint overspray, stubborn marks and sensitive glass surfaces are assessed before confirming the cleaning methods and work involved.

Yes. Window cleaning can be arranged as periodic work within an existing ACS commercial cleaning contract. We’ll discuss the windows requiring attention, preferred frequency and any additional costs before adding the work to your cleaning arrangement.

Get a Free Window Cleaning Assessment

Book a complimentary onsite assessment with ACS Commercial Cleaning. We review your windows, glass areas, building access, height requirements and site conditions, then recommend the most suitable cleaning approach and provide a tailored Scope of Works and written proposal.

Feel free to call us

(03) 9114 9778

Free Onsite Assessment

Request Your Free Assessment

We assess your site and send a formal written proposal.