Housing Industry Association (HIA)
- Home
- Case Study
PROJECT OVERVIEW
Client: The Alfred Hospital
Facility: ProSport Health & Fitness gym
Industry: Healthcare, fitness and hospital facilities
Location: Melbourne, Victoria
Service: Full facility deep clean
ACS Commercial Cleaning was engaged to complete a major deep clean of the ProSport Health & Fitness gym located within The Alfred Hospital.
This was not a standard gym clean. The facility carried significant accumulated dust, grime and residue throughout, concentrated in exactly the places routine cleaning cannot reach: around and beneath heavy gym equipment, inside weight stations and machine frames, behind racks, along wall edges and in the corners of the floor.
Reaching it meant physically relocating equipment where that was possible, and working carefully around large fixed machines where it was not.
THE SITUATION
Every gym accumulates build up in the same places, and it happens regardless of how conscientious the routine cleaning is.
Cardio machines, cable stations, pin loaded equipment and squat racks sit in fixed positions, sometimes for years. Routine cleaning wipes the surfaces members touch, because that is what routine cleaning is for and what the schedule allows time for. What it cannot do is get underneath a leg press, behind a cable crossover, inside a machine frame or along the wall edge that a rack has been pushed against.
Over time that produces a facility where every visible surface is clean and a substantial amount of dust, chalk residue, skin cells and general debris sits in the spaces between and beneath the equipment.
For a gym operating inside a hospital, that gap matters more than it would elsewhere. The Alfred is a major hospital campus, and a fitness facility within it serves staff, patients and rehabilitation users in an environment where the surrounding standard of cleanliness is clinical. Accumulated dust around equipment is a presentation problem in a commercial gym. In a hospital facility it is a standards problem.
The facility needed a genuine reset rather than another surface clean.
WHAT ACS NEEDED TO ACHIEVE
Reach and remove the accumulated dust and grime in the areas routine cleaning cannot access.
Move equipment where it could be moved safely, and work methodically around it where it could not.
Clean the equipment itself in detail, including frames, cables and components rather than only the contact surfaces.
Restore floors, walls, glass and high level areas across the full facility.
Deliver a result appropriate to a fitness facility operating within a hospital campus.
ACS'S APPROACH
The team completed a detailed deep clean across the entire gym.
- Equipment cleaning in detail. Every machine was cleaned individually rather than wiped as part of a circuit. That meant working into frames, along cables and cable housings, around adjustment mechanisms and pins, and across the components that a routine clean passes over. Equipment safe products were used throughout so that disinfection did not come at the cost of corroded metal, degraded rubber grips or clouded screens.
- Underneath and behind. Where equipment could be moved safely, it was moved and the floor beneath it cleaned properly. Where machines were fixed or too heavy to relocate, the team worked around and beneath them to reach the accumulated debris. This is the slowest part of a job like this and the part that determines whether it is genuinely a deep clean or just a longer surface clean.
- Weight racks and storage. Racks, storage areas and the spaces behind them were cleared of accumulated dust and debris.
- Floors, walls and high level. Heavy dust and debris was removed from flooring and corners, wall surfaces and edges were cleaned, and high level areas were addressed. Floors were then vacuumed thoroughly and mopped across the full facility.
- Internal glass and windows. All internal glass and windows were cleaned, which in a gym environment carries fingerprints, sweat marks and dust in roughly equal measure.
The photographs taken during the work show what this level of detail actually involves. The team are not moving along a line of machines wiping visible surfaces. They are underneath equipment, behind frames, into cable housings and along wall edges, in the places that only get attention when a facility is being properly reset.
SERVICES PROVIDED
- Full facility deep clean
- Detailed cleaning of gym equipment and machines
- Cleaning underneath and behind fixed and movable equipment
- Frame, cable and component detailing
- Weight racks and storage area cleaning
- Detailed floor cleaning, vacuuming and mopping
- Wall, edge and high level cleaning
- Internal glass and window cleaning
THE RESULT
The gym was restored to a significantly higher standard across the entire facility.
Equipment, floors, glass, walls and surrounding areas were left clean and presentable, and the accumulated dust and grime in the difficult to access areas was removed rather than worked around.
The before and after comparison is the clearest measure. The difference is not in the surfaces that were already being cleaned. It is in the spaces beneath the leg press, behind the cable stations, inside the machine frames and along the wall edges, where the build up had been quietly compounding.
This project is a clear demonstration of the difference between routine commercial cleaning and the detailed work required when a facility needs a proper reset.
WHAT THIS DEMONSTRATES
Routine cleaning and deep cleaning are different disciplines, and conflating them is how facilities end up in this condition.
A routine gym clean has a fixed time allocation and a scope built around what members touch. That is appropriate and necessary, and ACS delivers it across gyms and fitness facilities throughout Melbourne. But no routine schedule, however well executed, is going to move a cable crossover and clean the floor underneath it.
Periodic deep cleaning exists for exactly that reason. It resets the facility to a standard that routine cleaning can then hold.
The Alfred Hospital project also demonstrates ACS’s capability in a healthcare setting. A fitness facility inside a major hospital campus sits within an environment where cleaning standards are clinical, and the expectation applies to the gym as much as anywhere else on site. Our healthcare cleaning experience across specialist medical, surgical and diagnostic facilities is what makes us comfortable working to that standard.
Request a Cleaning Quote
Looking for a More Accountable Office Cleaning Partner?
If your current cleaner requires constant follow-up, repeatedly misses agreed tasks or leaves your team managing cleaning issues, ACS can help. We assess your workplace, identify where the current service is falling short and prepare a structured cleaning plan with clear standards, documented quality control and accountability from issue to resolution.
Feel free to call us
(03) 9114 9778
Request Your Free Office Cleaning Assessment
- Our testimonials
What Our Clients Say About ACS
EXCELLENT
Based on 54 reviews
Posted on Google![]()
Sophie BatisTrustindex verifies that the original source of the review is Google.
Hannah, Ted and the team do an amazing job. Nothing is too hard for them and any cleaning requests are dealt with efficiently and without hesitation. I would highly recommend them!!Posted on Google![]()
Michael CulliverTrustindex verifies that the original source of the review is Google.
Great service and always spotless after a clean. Reliable and quick communication for anything we need!Posted on Google![]()
Jen SlotteTrustindex verifies that the original source of the review is Google.
We’ve been using ACS Commercial Cleaning for a while at our warehouse and absolutely love them. Very professional, punctual and do a fabulous job. Great attention to detail. Would highly recommend them!Posted on Google![]()
Hannah PearsonTrustindex verifies that the original source of the review is Google.
We're really happy with the cleaning services provided by Sam and ACS Commercial - the office smells great and Sam is always smiling even at 7am! Thanks Sam and HannahPosted on Google![]()
Bree RoylanceTrustindex verifies that the original source of the review is Google.
Hannah and the team at ACS, were very easy and efficient to deal with. We completed all bookings whilst interstate. The process flowed very easily and nothing was a problem. Their work was also 5 star, completing a commercial warehouse clean after we had vacated. We would highly recommend ACSPosted on Google![]()
Broderick ElyTrustindex verifies that the original source of the review is Google.
Very happy with the teams attitude and attention to detail, would highly recommend them to anyone.Posted on Google![]()
Sunlighten Customer ServiceTrustindex verifies that the original source of the review is Google.
Keisha and Sam - thank you for your wonderful Customer Service and attention to detail. We value you and your work.Posted on Google![]()
Kate BurkeTrustindex verifies that the original source of the review is Google.
Hannah and her team are helpful and the cleaning is of a good standard. They have been asked to provide addditional cleaning from time to time and have always been able to help us out with this too.