Aged Care Cleaning Melbourne
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ACS Commercial Cleaning provides specialist aged care cleaning across Melbourne for residential aged care facilities, nursing homes, retirement villages, dementia care units and assisted living communities. Our cleaning programmes are built around infection control, resident wellbeing, site-specific cleaning frequencies and the compliance requirements facility managers need to manage confidently.
Aged care cleaning is not standard commercial cleaning. It requires careful work around residents, care routines, shared spaces and higher-risk areas while respecting that the facility is also the residents’ home. If a cleaning issue develops, ACS investigates what caused it, adjusts the process where required and takes responsibility for seeing the issue through to the agreed outcome.
Our healthcare cleaning experience includes Melbourne Radiology Clinic, Malvern Heart Centre, Moonee Valley Specialist Centre, Oral Max Surgeons and Tooronga Podiatry, bringing practical clinical cleaning experience into aged care environments.
Please note: ACS provides commercial cleaning contracts for aged care facilities and their management. We do not provide domestic in-home cleaning under individual Home Care Packages.
- Triple ISO certified
- 30-Day Guarantee
- Labour Hire Licence
- Founded in 2015
Looking for reliable aged care cleaning services in Melbourne?
Book a free onsite assessment with ACS and receive a tailored cleaning proposal designed around your facility, infection control requirements, compliance needs and resident care environment.
Supporting Your Accreditation: Aged Care Quality Standards
For facility managers, cleaning is fundamentally a compliance issue. The Aged Care Quality and Safety Commission expects documented, auditable evidence that your service environment is clean, safe and well maintained. Unannounced audits mean your facility must be assessment ready every single day.
ACS designs its aged care cleaning schedules to align with the Aged Care Quality Standards (Standard 5: Organisation’s Service Environment). We provide the documentation trail your compliance file needs: daily cleaning logs with task level detail, Safety Data Sheets for every product used, staff screening and vaccination records for all cleaners assigned to your site, monthly Quality Assurance audit reports from ACS Area Supervisors, and infection control evidence covering outbreak response and routine disinfection protocols.
When the assessors arrive, your cleaning documentation is already complete, current and formatted for review.
What Aged Care Cleaning Services Include
Every contract is documented in a written Scope of Works specifying tasks, zones, frequencies and infection control protocols tailored to your facility.
Sanitisation and Disinfection
Thorough sanitisation throughout the facility including common areas, resident rooms, bathrooms and high touch surfaces such as handrails, door handles, lift buttons and mobility equipment. Hospital grade, TGA approved disinfectants applied through our colour coded cleaning system that prevents cross contamination between bathrooms, clinical areas, kitchens and living spaces.
Resident Room Cleaning
Respectful, considerate cleaning of resident rooms and private spaces. Our staff knock before entering, communicate clearly and patiently, and treat every room as someone’s home. For rooms requiring additional attention due to incontinence or specific ailments, we apply discreet, dignified protocols with appropriate disinfection.
Bathroom and Ensuite Sanitisation
Intensive cleaning of communal bathrooms and private ensuites including toilets, basins, shower areas, grab rails, shower chairs and mobility aids. Anti slip floor treatment and thorough disinfection of every contact surface.
Communal and Living Areas
Cleaning of lounges, activity rooms, libraries, chapels, hairdressing salons, cafes and visiting areas. These shared spaces are the spaces families see first when visiting. A fresh, well presented communal area builds family confidence in the entire facility.
Kitchen, Dining and Waste Management
Food safety grade kitchen and dining cleaning, with surfaces cleaned between meal services. Proper handling of general, clinical and continence waste in compliance with EPA Victoria regulations.
Floor Care, Window Cleaning and Maintenance
HEPA filter vacuuming, anti slip mopping, carpet steam cleaning and hard floor strip and seal. Floor safety is a falls prevention issue. We never leave wet, unmarked floors in resident areas. Regular window cleaning maintains a bright, welcoming environment.
Outbreak Response for Melbourne Aged Care Facilities
Infectious outbreaks are the highest stakes events an aged care facility faces. When gastroenteritis, influenza or COVID enters a facility, environmental cleaning becomes a frontline defence for resident safety and a focus of regulatory scrutiny.
ACS provides structured outbreak response including rapid deployment of additional cleaning resources, terminal cleaning of affected rooms and zones using TGA approved hospital grade disinfectants with documented dwell times, increased frequency disinfection of high touch surfaces facility wide, coordination with your infection prevention and control lead, appropriate PPE protocols for all cleaning staff, and post outbreak documentation for your compliance records.
Our teams are trained in outbreak protocols before they are ever needed. This preparation is what separates a structured aged care cleaning provider from a general commercial cleaner responding to an emergency they have never planned for. Our healthcare cleaning clients including Melbourne Radiology Clinic and Malvern Heart Centre operate under similar infection control frameworks, and that cross sector experience strengthens every outbreak response we deliver.
Why Melbourne Aged Care Facilities Choose ACS
From resident-centred cleaning and structured infection-control systems to triple ISO certification and accreditation-ready documentation, ACS gives Melbourne aged care facilities the oversight, compliance and accountability they need. When issues arise, we investigate the cause, adjust the process where required and stay responsible through to the agreed outcome.
Strict Staff Vetting
Every ACS cleaner holds a National Police Check and NDIS Worker Screening Check, with mandatory vaccination records maintained for compliance. Our carefully vetted employees give facility managers confidence that vulnerable residents are supported by trusted professionals.
Compassionate Cleaning Protocols
Aged care requires more than a clean environment. Our teams use silent-mode HEPA vacuums, work calmly around residents and provide familiar faces each visit. These considerate protocols help minimise distress, particularly for residents living with dementia.
Consistent Teams, Clear Accountability
ACS assigns a consistent core cleaning team familiar with your residents, care routines, site protocols and expectations. When relief coverage is required, it is managed carefully so service continuity, accountability and cleaning standards are maintained.
Triple ISO Certified
ACS is certified to ISO 9001, ISO 14001 and ISO 45001, with our management systems independently audited. These internationally recognised standards demonstrate our commitment to consistent quality, environmental responsibility and workplace health and safety.
Accreditation-Ready Documentation
Stay prepared for announced and unannounced assessments with organised cleaning logs, SDS records, staff screening documentation and monthly QA reports. ACS maintains a clear compliance trail formatted for assessor review, helping keep your facility audit ready year-round.
30-Day Money Back Guarantee
We stand behind the quality of our aged care cleaning. If our service does not meet your agreed compliance requirements within the first 30 days, we will make it right or you do not pay. It is a straightforward guarantee designed to make choosing ACS a lower-risk decision.
Aged Care Cleaning for Every Facility Type
Nursing Home Cleaning
Residential aged care facilities with high care residents and 24/7 operations. Resident rooms, clinical areas, communal spaces, kitchens, laundries and staff facilities scheduled around care routines, medication rounds and visiting hours.
Retirement Village Cleaning
Common area cleaning for independent living villages including community centres, pools, gyms, shared dining, BBQ areas and external pathways.
Dementia Care Unit Cleaning
Memory support units requiring consistent, familiar staff, calm conduct, secure area protocols and awareness of resident behaviours. Our dedicated team model is particularly valuable in dementia care, where unfamiliar faces can cause genuine distress and disorientation for residents.
Assisted Living and Day Centre Cleaning
Tailored cleaning for SRS facilities, assisted living communities and aged care day programs, scheduled around program hours.
Aged Care Cleaning Pricing in Melbourne
Aged care cleaning is priced at a higher standard than general commercial cleaning, reflecting specialist staff screening including NDIS Worker Screening, vaccination compliance, infection control training, Aged Care Quality Standards documentation, and the additional time and care required when working around vulnerable residents and active care delivery.
| Facility Size and Frequency | Typical Monthly Cost |
|---|---|
| Small facility or day centre (5 days per week) | From $1,500 + GST per month |
| Medium facility (daily, 7 days) | Typically $2,500 to $4,500 + GST per month |
| Large facility (daily, 7 days, multi wing) | From $4,500 to $6,000 + GST per month |
Outbreak response and terminal cleaning quoted per event or included as a priority response provision. All pricing exclusive of GST.
Get an exact figure for your facility. Book a free onsite inspection and receive a written proposal.
Aged Care Cleaning Across Melbourne
ACS provides professional aged care cleaning services across Melbourne, supporting nursing homes, retirement villages, dementia care units and residential aged care facilities throughout the metropolitan area.
- CBD & Inner Melbourne: Melbourne CBD, Carlton, Docklands, East Melbourne, Kensington, North Melbourne, Port Melbourne, South Yarra, St Kilda
- Northern Melbourne: Brunswick, Coburg, Essendon, Moonee Ponds, Preston, Bundoora
- Eastern Melbourne: Hawthorn, Camberwell, Box Hill, Doncaster, Glen Waverley, Balwyn
- South-Eastern Melbourne: Brighton, Bentleigh, Clayton, Dandenong, Berwick, Frankston
- Western Melbourne: Footscray, Sunshine, Williamstown, Werribee, Point Cook
Need Aged Care Cleaning for Your Facility?
Book a free onsite assessment with ACS Commercial Cleaning. We’ll assess your facility, discuss your cleaning and compliance requirements, and provide a tailored written proposal with no obligation.
Free Onsite Assessment
Get Your Aged Care Cleaning Proposal
Talk with our Melbourne team about a free onsite inspection, Scope of Works or written proposal.
- What Clients Say
What Our Clients Say About ACS
- Common Questions
Frequently Asked Questions
How much does aged care cleaning cost in Melbourne?
Most ongoing contracts range from $1,500 to $6,000+ per month depending on facility size, number of resident rooms, cleaning frequency and compliance documentation requirements. ACS provides a formal written proposal after a complimentary onsite assessment.
How do you ensure the safety of residents during cleaning?
Every staff member holds a National Police Check and NDIS Worker Screening Check with mandatory vaccinations. We provide a consistent, dedicated team and use silent mode HEPA vacuums to reduce noise distress, especially important for residents living with dementia.
What happens during an outbreak?
Rapid deployment of additional cleaning resources, terminal cleaning with TGA approved hospital grade disinfectants, increased frequency disinfection facility wide, full PPE protocols, coordination with your IPC lead, and post outbreak documentation for your compliance records.
Are your chemicals safe for residents with respiratory issues?
Yes. Low VOC products in living areas to protect air quality. Where infection control requires hospital grade disinfectants, we select TGA approved products with the lowest practical respiratory impact and apply them with appropriate ventilation.
Does your cleaning support the Aged Care Quality Standards?
Yes. Cleaning schedules align with Standard 5 service environment requirements. We provide daily cleaning logs, SDS records, staff screening records and monthly QA reports formatted for assessor review during announced and unannounced audits.
Will the same cleaners attend our facility every day?
Yes. Employee only model with a dedicated team assigned to your facility. Familiar faces reduce distress for residents, and team familiarity with your protocols improves both safety and quality.
Do you clean nursing homes and retirement villages?
Yes. Residential aged care facilities, retirement villages, dementia care units, assisted living, SRS facilities and day centres across Melbourne. Each facility type receives a tailored Scope of Works.
Do you provide in home cleaning under Home Care Packages?
No. We provides commercial cleaning contracts for aged care facilities and their management, not domestic cleaning in private homes under individual Home Care Packages.
How quickly can ACS start?
Following a free onsite assessment and contract sign off, ACS can typically commence within days, including staff induction, screening documentation handover and Scope of Works sign off. For outbreak or urgent compliance needs, we prioritise rapid mobilisation.
What makes ACS different from other aged care cleaning companies?
NDIS screened and police checked direct employees, triple ISO certification, accreditation ready documentation, outbreak response capability, compassionate cleaning protocols, monthly supervisor audits, Labour Hire Licence VICLHL06255, and a 30 Day Money Back Guarantee.
Get a Free Onsite Assessment for Your Aged Care Facility
Book a complimentary onsite assessment with ACS Commercial Cleaning. We review your facility, resident and common areas, high-touch zones, operating requirements and current cleaning challenges, then prepare a tailored cleaning proposal. Our focus is on building a structured cleaning program with clear responsibilities, consistent standards and ownership from issue to outcome. No charge, no obligation.
Feel free to call us
(03) 9114 9778
Free Onsite Assessment
Request Your Free Assessment
We assess your site and send a formal written proposal.
- No charge
- No obligation
- Triple ISO certified