Aged Care Cleaning Melbourne

ACS Commercial Cleaning provides specialist aged care cleaning services for nursing homes, residential aged care facilities, retirement villages, dementia care units and assisted living communities across Melbourne. We deliver clean, safe, hygienic environments for elderly residents backed by the compliance documentation facility managers need to pass announced and unannounced government audits with confidence.

Aged care cleaning is not standard commercial cleaning. It is infection control in an environment where residents are among the most vulnerable people in our community. It is compliance with the Aged Care Quality Standards under continuous regulatory scrutiny. And it is compassionate, respectful service delivered inside what is, above all, the residents’ home.

Every ACS staff member assigned to aged care holds a valid National Police Check and NDIS Worker Screening Check, meets mandatory vaccination requirements, and is a direct ACS employee. We are triple ISO certified and back every new contract with a 30 Day Money Back Guarantee.

Our healthcare cleaning experience includes Melbourne Radiology Clinic, Malvern Heart Centre, Moonee Valley Specialist Centre, Oral Max Surgeons and Tooronga Podiatry. That depth across specialist medical, surgical and diagnostic environments demonstrates the clinical cleaning standard we bring to aged care.

Please note: ACS provides commercial cleaning contracts for aged care facilities and their management. We do not provide domestic in home cleaning under individual Home Care Packages.

Supporting Your Accreditation: Aged Care Quality Standards

For facility managers, cleaning is fundamentally a compliance issue. The Aged Care Quality and Safety Commission expects documented, auditable evidence that your service environment is clean, safe and well maintained. Unannounced audits mean your facility must be assessment ready every single day.

ACS designs its aged care cleaning schedules to align with the Aged Care Quality Standards (Standard 5: Organisation’s Service Environment). We provide the documentation trail your compliance file needs: daily cleaning logs with task level detail, Safety Data Sheets for every product used, staff screening and vaccination records for all cleaners assigned to your site, monthly Quality Assurance audit reports from ACS Area Supervisors, and infection control evidence covering outbreak response and routine disinfection protocols.

When the assessors arrive, your cleaning documentation is already complete, current and formatted for review.

What Aged Care Cleaning Services Include

Every contract is documented in a written Scope of Works specifying tasks, zones, frequencies and infection control protocols tailored to your facility.

Sanitisation and Disinfection Thorough sanitisation throughout the facility including common areas, resident rooms, bathrooms and high touch surfaces such as handrails, door handles, lift buttons and mobility equipment. Hospital grade, TGA approved disinfectants applied through our colour coded cleaning system that prevents cross contamination between bathrooms, clinical areas, kitchens and living spaces.

Resident Room Cleaning Respectful, considerate cleaning of resident rooms and private spaces. Our staff knock before entering, communicate clearly and patiently, and treat every room as someone’s home. For rooms requiring additional attention due to incontinence or specific ailments, we apply discreet, dignified protocols with appropriate disinfection.

Bathroom and Ensuite Sanitisation Intensive cleaning of communal bathrooms and private ensuites including toilets, basins, shower areas, grab rails, shower chairs and mobility aids. Anti slip floor treatment and thorough disinfection of every contact surface.

Communal and Living Areas Cleaning of lounges, activity rooms, libraries, chapels, hairdressing salons, cafes and visiting areas. These shared spaces are the spaces families see first when visiting. A fresh, well presented communal area builds family confidence in the entire facility.

Kitchen, Dining and Waste Management Food safety grade kitchen and dining cleaning, with surfaces cleaned between meal services. Proper handling of general, clinical and continence waste in compliance with EPA Victoria regulations.

Floor Care, Window Cleaning and Maintenance HEPA filter vacuuming, anti slip mopping, carpet steam cleaning and hard floor strip and seal. Floor safety is a falls prevention issue. We never leave wet, unmarked floors in resident areas. Regular window cleaning maintains a bright, welcoming environment.

Outbreak Response for Melbourne Aged Care Facilities

Infectious outbreaks are the highest stakes events an aged care facility faces. When gastroenteritis, influenza or COVID enters a facility, environmental cleaning becomes a frontline defence for resident safety and a focus of regulatory scrutiny.

ACS provides structured outbreak response including rapid deployment of additional cleaning resources, terminal cleaning of affected rooms and zones using TGA approved hospital grade disinfectants with documented dwell times, increased frequency disinfection of high touch surfaces facility wide, coordination with your infection prevention and control lead, appropriate PPE protocols for all cleaning staff, and post outbreak documentation for your compliance records.

Our teams are trained in outbreak protocols before they are ever needed. This preparation is what separates a structured aged care cleaning provider from a general commercial cleaner responding to an emergency they have never planned for. Our healthcare cleaning clients including Melbourne Radiology Clinic and Malvern Heart Centre operate under similar infection control frameworks, and that cross sector experience strengthens every outbreak response we deliver.

Why Melbourne Aged Care Facilities Choose ACS

From carefully vetted direct employees and compassionate, person-centred cleaning to triple ISO certification and accreditation-ready documentation, ACS gives Melbourne aged care facilities the consistency, compliance and accountability they need.

1

Every ACS cleaner holds a National Police Check and NDIS Worker Screening Check, with mandatory vaccination records maintained for compliance. Our carefully vetted employees give facility managers confidence that vulnerable residents are supported by trusted professionals.

2

Aged care requires more than a clean environment. Our teams use silent-mode HEPA vacuums, work calmly around residents and provide familiar faces each visit. These considerate protocols help minimise distress, particularly for residents living with dementia.

3

ACS never uses subcontractors. Your facility receives a dedicated team of direct employees who return visit after visit. They become familiar with your residents, care routines, site protocols and expectations, providing greater consistency, accountability and service quality.

4

ACS is certified to ISO 9001, ISO 14001 and ISO 45001, with our management systems independently audited. These internationally recognised standards demonstrate our commitment to consistent quality, environmental responsibility and workplace health and safety.

5

Stay prepared for announced and unannounced assessments with organised cleaning logs, SDS records, staff screening documentation and monthly QA reports. ACS maintains a clear compliance trail formatted for assessor review, helping keep your facility audit ready year-round.

6

We stand behind the quality of our aged care cleaning. If our service does not meet your agreed compliance requirements within the first 30 days, we will make it right or you do not pay. It is a straightforward guarantee designed to make choosing ACS a lower-risk decision.

Aged Care Cleaning for Every Facility Type

Nursing Home Cleaning Residential aged care facilities with high care residents and 24/7 operations. Resident rooms, clinical areas, communal spaces, kitchens, laundries and staff facilities scheduled around care routines, medication rounds and visiting hours.

Retirement Village Cleaning Common area cleaning for independent living villages including community centres, pools, gyms, shared dining, BBQ areas and external pathways.

Dementia Care Unit Cleaning Memory support units requiring consistent, familiar staff, calm conduct, secure area protocols and awareness of resident behaviours. Our dedicated team model is particularly valuable in dementia care, where unfamiliar faces can cause genuine distress and disorientation for residents.

Assisted Living and Day Centre Cleaning Tailored cleaning for SRS facilities, assisted living communities and aged care day programs, scheduled around program hours.

Aged Care Cleaning Pricing in Melbourne

Aged care cleaning is priced at a higher standard than general commercial cleaning, reflecting specialist staff screening including NDIS Worker Screening, vaccination compliance, infection control training, Aged Care Quality Standards documentation, and the additional time and care required when working around vulnerable residents and active care delivery.

Facility Size and Frequency	Typical Monthly Cost
Small facility or day centre (5 days per week)	From $1,500 + GST per month
Medium facility (daily, 7 days)	Typically $2,500 to $4,500 + GST per month
Large facility (daily, 7 days, multi wing)	From $4,500 to $6,000 + GST per month

Outbreak response and terminal cleaning quoted per event or included as a priority response provision. All pricing exclusive of GST.

Aged Care Cleaning Across Melbourne

ACS provides professional aged care cleaning services across Melbourne, supporting nursing homes, retirement villages, dementia care units and residential aged care facilities throughout the metropolitan area.

CBD & Inner Melbourne: Melbourne CBD, Carlton, Docklands, East Melbourne, Kensington, North Melbourne, Port Melbourne, South Yarra, St Kilda
Northern Melbourne: Brunswick, Coburg, Essendon, Moonee Ponds, Preston, Bundoora
Eastern Melbourne: Hawthorn, Camberwell, Box Hill, Doncaster, Glen Waverley, Balwyn
South-Eastern Melbourne: Brighton, Bentleigh, Clayton, Dandenong, Berwick, Frankston
Western Melbourne: Footscray, Sunshine, Williamstown, Werribee, Point Cook

Need Aged Care Cleaning for Your Facility?

Book a free onsite assessment with ACS Commercial Cleaning. We’ll assess your facility, discuss your cleaning and compliance requirements, and provide a tailored written proposal with no obligation.

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Frequently Asked Questions

01. How much does aged care cleaning cost in Melbourne?

Most ongoing contracts range from $1,500 to $6,000+ per month depending on facility size, number of resident rooms, cleaning frequency and compliance documentation requirements. ACS provides a formal written proposal after a complimentary onsite assessment.

02. How do you ensure the safety of residents during cleaning?

Every staff member holds a National Police Check and NDIS Worker Screening Check with mandatory vaccinations. We provide a consistent, dedicated team and use silent mode HEPA vacuums to reduce noise distress, especially important for residents living with dementia.

03. What happens during an outbreak?

Rapid deployment of additional cleaning resources, terminal cleaning with TGA approved hospital grade disinfectants, increased frequency disinfection facility wide, full PPE protocols, coordination with your IPC lead, and post outbreak documentation for your compliance records.

04. Are your chemicals safe for residents with respiratory issues?

Yes. Low VOC products in living areas to protect air quality. Where infection control requires hospital grade disinfectants, we select TGA approved products with the lowest practical respiratory impact and apply them with appropriate ventilation.

05. Does your cleaning support the Aged Care Quality Standards?

Yes. Cleaning schedules align with Standard 5 service environment requirements. We provide daily cleaning logs, SDS records, staff screening records and monthly QA reports formatted for assessor review during announced and unannounced audits.

06. Will the same cleaners attend our facility every day?

Yes. Employee only model with a dedicated team assigned to your facility. Familiar faces reduce distress for residents, and team familiarity with your protocols improves both safety and quality.

07. Do you clean nursing homes and retirement villages?

Yes. Residential aged care facilities, retirement villages, dementia care units, assisted living, SRS facilities and day centres across Melbourne. Each facility type receives a tailored Scope of Works.

08. Do you provide in home cleaning under Home Care Packages?

No. We provides commercial cleaning contracts for aged care facilities and their management, not domestic cleaning in private homes under individual Home Care Packages.

09. How quickly can ACS start?

Following a free onsite assessment and contract sign off, ACS can typically commence within days, including staff induction, screening documentation handover and Scope of Works sign off. For outbreak or urgent compliance needs, we prioritise rapid mobilisation.

10. What makes ACS different from other aged care cleaning companies?

NDIS screened and police checked direct employees, triple ISO certification, accreditation ready documentation, outbreak response capability, compassionate cleaning protocols, monthly supervisor audits, Labour Hire Licence VICLHL06255, and a 30 Day Money Back Guarantee.

Get a Free Onsite Assessment for Your Aged Care Facility

Book a complimentary onsite assessment with ACS Commercial Cleaning. We review your facility, resident and common areas, high-touch zones, operating requirements and current cleaning challenges, then prepare a tailored cleaning proposal. Our focus is on building a structured cleaning program with clear responsibilities, consistent standards and ownership from issue to outcome. No charge, no obligation.

Feel free to call us

(03) 9114 9778

Request Your Free Assessment