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Melbourne Commercial Cleaning Built on Ownership and Standards
Founded in 2016 by Hannah Kasay, ACS Commercial Cleaning was built with a clear goal: to provide Melbourne businesses with a more accountable, consistent and professionally managed cleaning service. From the early days of door knocking and cold calling, ACS has grown by building long term client relationships and taking responsibility for the standard delivered at each site.
Rather than simply supplying cleaners, we focus on understanding how each workplace operates, creating a clear Scope of Works, maintaining consistent core cleaning teams and supporting every contract with structured operational oversight and quality checks. When something is not meeting the agreed standard, we investigate what caused the issue, adjust the process where required and follow it through to the agreed outcome.
Today, ACS provides commercial cleaning across Melbourne for offices, healthcare facilities, retail stores, schools, childcare centres, industrial sites, strata properties and other commercial environments. Our service is supported by triple ISO certified systems, site specific cleaning programmes, structured quality control and an ownership focused approach designed to give clients greater confidence and fewer day to day cleaning problems.
If you are looking for a Melbourne commercial cleaning company that combines experienced cleaning teams, clear systems and genuine accountability, call 03 9114 9778 for a free consultation or request a quote online.
What Makes ACS Different
ACS does not simply provide cleaners. We take ownership of the cleaning outcome. Our consistent core cleaning teams, structured quality systems and operational oversight are designed to reduce the time your staff spend managing cleaning problems.
If standards slip, we investigate what caused the issue, adjust the process where required, coordinate the response and remain accountable until the agreed outcome is achieved.
Consistent Core Teams
Our cleaners are supported by structured supervision and clear site procedures, helping maintain strong continuity, site familiarity and accountability across every service.
Triple ISO Certified
Our quality, environmental and OHS systems are supported by ISO 9001, ISO 14001 and ISO 45001 certifications for greater consistency and accountability across every client site serviced.
We Take Ownership
If a cleaning issue arises, we investigate what went wrong, adjust the process where required and stay accountable until the agreed standard is restored across the entire site.
Flexible Cleaning Programs
We tailor cleaning schedules around your workplace, operating hours and site requirements, including early morning, after-hours and ongoing service arrangements.
- Our team
The Team That Takes Ownership
Hannah Kasay
CEO
Mohammed
Supervisor
Barbara
Senior Cleaning Team
Rosa
Senior Cleaning Team
Keisha
Senior Cleaning Team
Industries We Serve
ACS Commercial Cleaning provides professionally managed commercial cleaning across Melbourne for a wide range of workplaces and facilities. We work with law firms, accounting practices, real estate offices, engineering businesses, consultants, support centres and other corporate workplaces, as well as medical centres, healthcare facilities, retail stores, aged-care environments, churches, schools, childcare centres, gyms and car parks.
Different workplaces create different cleaning challenges, so we do not rely on a one-size-fits-all program. Cleaning requirements are structured around the way each site operates, its high-use areas, operating hours and day-to-day priorities. Our focus is not simply on completing scheduled tasks, but on maintaining an agreed cleaning standard and responding when something needs attention. For a complete overview of the industries and facilities we service, visit our Services page.
A Cleaning Partner That Takes Ownership
A commercial cleaning company should reduce the amount of time your team spends managing cleaning problems. ACS focuses on clear communication, consistent service and accountability from the beginning of the relationship.
If a cleaning issue arises, we do not simply wait for the next scheduled visit. We investigate what has happened, identify what needs to change, adjust the cleaning process where required and remain accountable until the agreed standard is restored.Setting industry benchmarks through innovation, sustainability, ISO standards, and exceptional customer satisfaction.
Clear Communication
Cleaning works better when expectations are clear. We take the time to understand your workplace, priorities and requirements, while maintaining ongoing communication so issues, changes and additional requirements can be addressed quickly.
Ownership From Issue to Outcome
Problems can arise in any service environment. What matters is how they are handled. ACS focuses on identifying the cause of an issue, finding a practical solution and coordinating the appropriate response rather than repeatedly treating the same symptom.
Consistent Service
Our goal is to maintain a dependable cleaning standard over the long term, not simply deliver a strong first impression. Structured cleaning processes, ongoing communication and quality oversight help keep expectations clear and service standards consistent.
Security and Team Continuity
Trust matters when cleaning teams are working inside your workplace. ACS places strong importance on security, familiarity and continuity, with consistent cleaning teams maintained wherever operationally possible.
Triple ISO-Certified Management Systems
ACS Commercial Cleaning operates under three internationally recognised management system certifications:
- ISO 9001:2015 – Quality Management
- ISO 14001:2015 – Environmental Management
- ISO 45001:2018 – Occupational Health and Safety Management
These certifications support the systems behind how ACS manages quality, environmental responsibility and workplace health and safety.
For our clients, ISO certification is more than a logo on a website. It supports a structured approach to how cleaning services are planned, managed, reviewed and improved across commercial environments.
More Than Simply Providing Cleaners
Founded by Hannah Kasay, ACS has grown around the belief that commercial cleaning should be professionally managed and accountable.
We do not want clients spending their time repeatedly following up about missed tasks or unresolved cleaning issues. Our role is to understand the required outcome, organise the cleaning service around that expectation and take responsibility when something needs to be corrected.
That approach allows ACS to become more than a cleaning supplier. We aim to be a long-term cleaning partner that understands the workplace, communicates clearly and takes ownership of the cleaning relationship.
Charities Supported by ACS
ACS Commercial Cleaning is also proud to support charitable organisations whose work aligns with values including education, opportunity and environmental responsibility.
We support One Girl, a not-for-profit organisation working to help remove barriers to education for girls through locally led programs. Supporting access to education helps create opportunities for young people to learn, develop and build stronger futures for themselves and their communities.
ACS also supports Greenpeace Australia Pacific, an independent environmental organisation working to protect the environment through advocacy, community campaigns and peaceful action. Its work across issues including oceans, forests and climate aligns with ACS’s broader commitment to environmental responsibility.
Through these partnerships, ACS aims to make a positive contribution beyond the workplaces and facilities we clean.
Let’s Talk About Your Cleaning Needs
Choosing the right commercial cleaning partner should make your workplace easier to manage. ACS combines consistent core cleaning teams, structured quality systems and operational oversight to deliver consistent cleaning outcomes across Melbourne.
We do more than simply supply cleaners. If something is missed or standards begin to slip, ACS investigates the cause, adjusts the process where required and stays accountable until the agreed outcome is restored.
Prefer to speak with us?
03 9114 9778