Commercial Cleaning Company in Melbourne That Owns the Outcome
ACS provides regular commercial cleaning across 120+ sites in Melbourne, including offices, medical centres, schools, strata properties and warehouses. With long-term clients, experienced cleaners and direct access to our founder, Hannah, we deliver consistent, reliable service. If something goes wrong, we respond quickly and take responsibility. Our service is backed by a 30-Day Money-Back Guarantee.
Whether the problem is ours or yours, we get you an outcome.
Trusted by Melbourne Businesses
Get a Free Quote Now
- ABOUT US
Commercial Cleaners in Melbourne With Owner-Led Accountability
ACS Commercial Cleaning is a 100% Australian-owned, Melbourne-based company providing commercial cleaning services for offices, medical centres, schools, childcare centres, warehouses and strata properties across Melbourne. With over 11 years of experience, we’ve built our business around reliable cleaners, long-term customer relationships and consistent service.
Some of our clients have been with us for six, seven and even eight years. One of our cleaners has looked after the same office every week for eight years. We believe this consistency comes from assigning experienced cleaners who understand each workplace, giving them enough time to do their jobs properly and paying them fairly.
Our founder, Hannah Kasay, remains personally involved in the day-to-day running of ACS, and our clients can contact her directly. If something goes wrong, we respond quickly, investigate the concern and take responsibility for resolving it. Our goal is simple: to provide dependable commercial cleaning that you can trust, without adding more work to your day.
Founded in 2015
Melbourne owned and operated
Structured Cleaning Systems
Structured Cleaning Systems Clear Scopes of Work and site-specific cleaning schedules
Supervised Cleaning Teams
Quality, Environmental & OHS systems
- OUR SERVICES
Managed Commercial Cleaning for Melbourne Facilities
ACS provides regular commercial cleaning for offices, medical centres, schools, childcare centres, strata properties and warehouses across Melbourne. Every workplace has different cleaning needs, so we take the time to understand your facility, operating hours and priorities before agreeing on a cleaning schedule. Whether you need daily, weekly or after-hours cleaning, we provide services that fit around your business.
Commercial Office Cleaning Services
Scheduled cleaning for Melbourne offices, professional suites and corporate workplaces. Desks, meeting rooms, kitchens, amenities, reception areas and shared spaces are maintained to a documented standard, with clear reporting when an issue needs attention.
Medical & Healthcare Cleaning
Structured cleaning for medical centres, dental practices, pathology facilities, allied health clinics and general practices. Services can include infection-control procedures, facility-appropriate products, compliance documentation and supervisor quality checks.
Industrial & Warehouse Cleaning
Commercial cleaning for warehouses, factories, manufacturing sites and logistics facilities. Services can include floor scrubbing, high-dust removal, loading dock cleaning and chemical handling managed in line with Victorian OHS requirements and procedures.
Strata & Body Corporate Cleaning
Scheduled cleaning for apartment buildings, commercial complexes and mixed-use developments. Foyers, lifts, stairwells, bin rooms and common areas are maintained, with site issues documented and reported to the building manager or owners corporation.
School & Childcare Cleaning
Cleaning programs for schools, childcare centres and early learning environments, including classrooms, amenities, high-touch areas and shared spaces. Services are planned around site access, child-safety requirements and the facility’s cleaning schedule.
Retail & Commercial Property Cleaning
After-hours cleaning for retail stores, shopping centres, showrooms and commercial properties. Client-facing areas, amenities and back-of-house spaces are prepared to the agreed standard before opening for a consistent customer experience.
- WHY CHOOSE US
Why Melbourne Businesses Choose ACS
Many cleaning contracts define routine tasks but leave the client to manage anything unexpected. ACS is structured differently. We take ownership of the service outcome by investigating concerns, identifying what needs to change, coordinating additional labour or specialist support where required, and keeping you informed until an agreed resolution is in place.
Our role is not limited to supplying cleaners. ACS manages the people, process, communication and follow-through required to keep your facility’s cleaning working.
Long-term client relationships
Many ACS clients have stayed with us for six, seven and even eight years. That kind of retention comes from delivering reliable cleaning and building trust over time.
Fast response when issues arise
If something is missed or a concern comes up, we respond quickly, investigate the issue and work to put it right. Our clients are never left chasing answers.
Direct owner involvement
ACS is led by founder Hannah Kasay, who remains actively involved in the day-to-day running of the business. Clients have direct access when they need support or a problem resolved.
Cleaners given time to do the job properly
We believe good cleaning comes from experienced people having enough time to do their work properly. We do not underquote just to win contracts and then rush the job.
Owner-led commercial cleaning for Melbourne businesses.
Professionally managed cleaning trusted by Melbourne businesses.
Highly rated for reliable service and professional communication.
- AREAS WE SERVE
Commercial Cleaning Across Melbourne
ACS provides regular commercial cleaning for offices, medical centres, schools, warehouses and strata properties throughout metropolitan Melbourne. Explore some of the suburbs we regularly service.
- TESTIMONIALS
What Melbourne Businesses Say About Working With ACS
- OUR FAQS
Frequently Asked Questions
Everything you need to know about our commercial cleaning services, pricing, contracts, and quality assurance.
How much does commercial cleaning cost in Melbourne?
Most ongoing commercial cleaning contracts in Melbourne range between $700 and $3,000+ per month (excluding GST), depending on facility size, cleaning frequency, the number of bathrooms and kitchens, and your industry. ACS provides a detailed written quote following a complimentary onsite assessment, ensuring transparent pricing with no hidden costs.
What is the difference between commercial cleaning and office cleaning?
Commercial cleaning covers a wide range of business premises, including offices, medical centres, schools, warehouses, gyms and strata-managed properties. Office cleaning is a specific type of commercial cleaning that focuses on keeping workplaces clean and hygienic, including desks, meeting rooms, kitchens, bathrooms and reception areas. ACS Commercial Cleaning provides both office cleaning and other commercial cleaning services across Melbourne, with cleaning schedules and tasks tailored to each facility’s needs.
What should I look for when hiring a commercial cleaner in Melbourne?
When choosing a commercial cleaning company in Melbourne, check for current public liability insurance, relevant Victorian licences, WorkCover arrangements and experience cleaning businesses similar to yours. Ask for a written Scope of Work outlining cleaning tasks, frequency and responsibilities. It’s also important to understand how the company supervises its cleaners, manages quality checks and handles complaints. ACS Commercial Cleaning provides clear cleaning scopes, supervisor oversight and a straightforward process for addressing concerns.
Do commercial cleaners in Melbourne work after hours?
What is included in a commercial cleaning contract?
A commercial cleaning contract should clearly outline the Scope of Work, cleaning tasks and frequency, agreed schedule, assigned cleaning team and quality checks. At ACS Commercial Cleaning, our contracts also include supervisor oversight, monthly site inspections, clear communication procedures and a 30-Day Money-Back Guarantee. You’ll know what’s included, who to contact and how any cleaning concerns will be addressed.
Why does ACS cost more than some cleaning providers?
ACS is not priced as a casual labour or budget booking service. Your proposal includes site-specific induction, supervision, documented quality systems, responsive management and one accountable partner responsible for issue resolution. Pricing is confirmed after an onsite assessment and is tied to the agreed Scope of Works.
What happens if an issue falls outside the agreed cleaning scope?
ACS does not simply tell you the issue is outside scope and leave it with your team. We assess the cause, explain the practical options, coordinate additional labour or a suitable specialist where required, and remain your point of contact until an agreed outcome is in place. Any change in scope or additional cost is confirmed with you before work proceeds.