Strata Cleaning Melbourne
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ACS Commercial Cleaning provides professional strata cleaning services for residential apartment buildings, commercial strata complexes, mixed use properties, townhouse developments and retirement living communities across Melbourne. We maintain lobbies, lifts, stairwells, corridors, car parks, bin rooms, pool surrounds and all common areas according to the cleaning tasks and frequencies agreed with your strata manager or owners corporation.
ACS assigns police-checked cleaners and aims to maintain familiar teams who understand your building’s access arrangements, common areas and resident expectations. Individual cleaner availability may change, but we focus on providing consistent service and clear communication. ACS holds a Victorian Labour Hire Licence and backs new cleaning contracts with a 30-Day Money-Back Guarantee, subject to the applicable terms.
We currently provide strata cleaning for Melcorp Strata, Mayfield Corporate Management, Setia Melbourne and YPA Port Melbourne. That range across strata management firms, development companies and property management demonstrates the operational depth we bring to every building.
Strata cleaning is different from standard commercial cleaning because the building’s residents live with the results every day. A missed lobby clean or an overflowing bin room can quickly lead to complaints from residents. ACS understands the importance of responding promptly, investigating concerns and working with strata managers to put things right.
- Direct Founder Access
- 30-Day Guarantee
- Labour Hire Licence
- Founded in 2015
Looking for reliable strata cleaning services in Melbourne?
Book a free onsite assessment with ACS and receive a tailored cleaning proposal based on your building, common areas, cleaning schedule and strata management requirements.
What Strata Cleaning Services Include
Every ACS strata cleaning contract is documented in a written Scope of Works specifying tasks, zones, frequencies and standards tailored to your building. Nothing is assumed. This gives both the strata manager and our cleaners a clear understanding of what’s included in the service.
Lobby and Foyer Cleaning
The lobby is the first and last impression residents and visitors have of your building. Floor cleaning, entrance mat care, glass door and panel cleaning, reception desk maintenance, letterbox area tidying and cleaning of frequently touched surfaces such as intercom panels, lift call buttons and door handles. A clean, well-maintained lobby creates a welcoming first impression for residents and visitors.
Lift Cleaning
Internal walls, mirrors, floors, button panels, tracks and door edges cleaned and sanitised. Lift interiors accumulate fingerprints, scuff marks and odour faster than most common areas due to the enclosed space and constant use.
Stairwell and Corridor Cleaning
Vacuuming, mopping, handrail wiping, light fitting dusting, cobweb removal and skirting board attention across all levels. Stairwells and corridors receive less natural light than lobbies, which means dust and cobweb buildup becomes visible faster.
Car Park Cleaning
Sweeping, line marking visibility maintenance, general tyre mark cleaning where appropriate, stairwell and ramp cleaning, signage dusting and general debris removal. Car parks are a common complaint area for residents and a frequent focus point during strata inspections. For underground car parks, suitable concrete floor scrubbing and additional cleaning can be discussed based on the surface, access requirements and work involved. Hazardous oil spills and specialist drainage or ventilation cleaning are not included in routine strata cleaning.
Bin Room and Waste Area Cleaning
Floor scrubbing, wall wiping, cleaning of suitable bin surfaces and surrounding areas, bin sanitisation and odour management. Bin rooms deteriorate rapidly without scheduled professional attention, especially during summer.
Pool, Gym and Amenity Cleaning
Pool surrounds, gym equipment, change rooms, BBQ areas, rooftop terraces, meeting rooms and shared lounges cleaned and sanitised to the standard residents expect from managed buildings.
External and Grounds Maintenance
Entrance pathways, covered walkways, garden furniture, signage, external glass and building perimeter kept clean and presentable. Cobweb removal from eaves, awnings and light fittings.
Window and Glass Cleaning
Internal common area windows, glass balustrades, mirrors and glass partitions. External window cleaning for accessible areas and ground floor shopfronts where applicable.
Cleaning Arrangements and Communication with Strata Managers
Strata managers and owners corporations need a cleaning company that understands the building, follows the agreed schedule and responds when something needs attention. ACS keeps the process straightforward, with clear cleaning requirements and direct communication rather than unnecessary paperwork.
Our approach includes:
- Written Scope of Works: Before cleaning begins, we agree on the common areas to be cleaned, the tasks involved and how often cleaning is required. This gives the strata manager and our cleaners a clear reference for the agreed service.
- Cleaning Schedules That Suit Your Building: We discuss how your building is used, including resident traffic, shared facilities, access arrangements and any areas that need more frequent attention. The cleaning schedule is agreed before the service begins.
- Familiar Cleaners Where Possible: We aim to maintain familiar cleaners who understand your building's layout, access arrangements and cleaning priorities. Individual availability may change, but we focus on delivering a dependable service.
- Direct Communication: If you need to request a change or raise a cleaning concern, you can contact ACS directly. We investigate the issue and work with you to arrange a practical solution.
- Response to Resident Complaints: When a resident or strata manager raises a cleaning concern, we take it seriously. We'll look into what happened, discuss what needs attention and work towards resolving the issue rather than leaving it for the building manager to chase.
ACS founder Hannah Kasay remains personally involved in the day-to-day running of the business. Strata managers can contact her directly when they need support or want to discuss their building’s cleaning arrangements.
Why Strata Managers and Owners Corporations Choose ACS
ACS has provided commercial cleaning across Melbourne since 2015, including strata cleaning for residential and mixed-use buildings. We focus on reliable cleaners, long-term customer relationships and taking responsibility when something needs attention. Our aim is to make regular common area cleaning straightforward for strata managers and owners corporations.
Long-Term Client Relationships
Some ACS clients have stayed with us for six, seven and eight years. One cleaner has looked after the same office every week for eight years. We value the trust and consistency that come from long-standing customer relationships.
Consistent Teams, Clear Accountability
We aim to provide familiar cleaners who understand your building, access procedures, common areas and cleaning priorities. Individual cleaner availability may change, but we focus on maintaining consistent cleaning and clear communication with strata managers.
Owner-Led Accountability
ACS is founder-led by Hannah Kasay, giving strata and building managers direct access to a decision-maker when required. Victorian Labour Hire Licence VICLHL06255. Hannah remains personally involved in the business and is available when clients need support or have a cleaning concern.
Cleaners Given Time to Do the Job Properly
ACS pays its cleaners appropriately and gives them enough time to complete the agreed work. Rather than underquoting contracts and expecting cleaners to rush, we focus on reliable cleaning that meets the needs of each building.
Multi-Building Portfolio Capability
Strata managers overseeing multiple properties can consolidate cleaning under one provider, with consistent standards, clear cleaning arrangements and straightforward communication across the buildings included in the agreement.
30-Day Money Back Guarantee
ACS backs new cleaning contracts with a 30-Day Money-Back Guarantee, giving strata managers and owners corporations added confidence when choosing a cleaning provider. Contact our team to discuss the applicable terms.
Strata Cleaning for Every Building Type
Residential Apartment Buildings
High rise towers, medium density apartment complexes and boutique residential buildings. Lobbies, lifts, stairwells, car parks, bin rooms, pool areas, gyms and rooftop terraces on scheduled programs.
Mixed Use Commercial and Residential Buildings
Buildings combining residential floors with ground-floor retail, office or hospitality tenancies. ACS can discuss cleaning arrangements for residential common areas and suitable shared commercial spaces, with tasks and access requirements agreed before the service begins.
Townhouse and Villa Complexes
Shared driveways, garden areas, visitor parking, bin enclosures and community spaces maintained to the standard residents expect from a managed development.
Retirement Living Communities
Common areas, dining rooms, activity rooms, libraries, gardens and amenity facilities cleaned with consideration for elderly residents. We discuss cleaning schedules around residents’ routines, meal times and community activities to minimise disruption. Our focus is on regular cleaning of agreed common areas rather than specialist clinical cleaning or aged care infection-control procedures.
Switching Strata Cleaning Companies
Changing strata cleaning providers is a committee decision, not a casual one. Owners corporations and strata managers need confidence that the transition will not create a gap in service or a period of declining standards while a new provider finds its feet.
- Free Building Assessment: We inspect the common areas included in your enquiry, discuss the current cleaning requirements and assess the work involved before preparing a quotation.
- Formal Written Proposal: Following the building assessment, ACS prepares a written proposal outlining the cleaning tasks, proposed schedule and cost. This gives your strata manager or owners corporation the information needed to consider the cleaning arrangement.
- Building Induction: Before cleaning begins, we discuss building access, keys, fobs, security requirements and any arrangements that need to be confirmed with the building manager or owners corporation.
- Initial Deep Cleaning Where Required: If your building needs an initial deep clean before regular cleaning begins, we can assess the work and discuss it as part of your quotation. Additional deep cleaning is not automatically included at no cost.
- Start of Regular Cleaning: Once the cleaning scope, schedule and commencement date are agreed, our cleaners begin the regular service. If something needs attention, the strata manager can contact ACS directly. Our 30-Day Money-Back Guarantee applies subject to its terms.
Strata Cleaning Pricing in Melbourne
ACS believes in pricing transparency for strata managers and owners corporations. Strata cleaning is priced based on building size, number of levels, common area scope, cleaning frequency, amenity facilities and whether the contract includes periodic deep cleaning such as carpet extraction, pressure washing or window cleaning programs.
We prepare written quotations outlining the proposed cleaning tasks and costs so strata managers and owners corporations can review the arrangement before approving the service.
Ongoing Strata Cleaning (Monthly Contracts)
| Cleaning Frequency | Typical Monthly Cost |
|---|---|
| Once a week | From $700 + GST per month |
| Twice a week | Typically $1,000 to $1,400 + GST per month |
| Three times a week | Typically $1,500 to $2,200 + GST per month |
| Five to seven days per week | From $3,000 + GST per month |
One-Off and Specialist Cleaning
| Service Type | Rate |
|---|---|
| Weekday one off | From $90 + GST per hour |
| Weekend one off | From $110 + GST per hour |
| Pressure washing or heavy clean | From $120 + GST per hour |
All pricing exclusive of GST. Final cost confirmed after a complimentary building assessment.
Strata Cleaning Across Melbourne
ACS provides strata cleaning services across all Melbourne suburbs, servicing residential apartment buildings, mixed use complexes, townhouse developments and retirement communities throughout the metropolitan area.
- CBD and Inner: Melbourne CBD, Docklands, Southbank, South Melbourne, Port Melbourne, East Melbourne, North Melbourne, Carlton, South Yarra, St Kilda
- Northern: Brunswick, Coburg, Essendon, Moonee Ponds, Preston, Bundoora, Collingwood
- Eastern: Hawthorn, Camberwell, Box Hill, Glen Waverley, Doncaster, Ringwood, Balwyn, Brighton
- South Eastern: Clayton, Dandenong, Notting Hill, Carnegie, Springvale, Wheelers Hill
- Western: Footscray, Sunshine, Williamstown, Yarraville, Werribee, Point Cook, Maribyrnong
Contact us on (03) 9114 9778 to confirm coverage for your strata building or management portfolio.
Free Onsite Assessment
Get Your Commercial Cleaning Proposal
Talk with our Melbourne team about a free onsite inspection, Scope of Works or written proposal.
- Common Questions
Frequently Asked Questions
What is strata cleaning?
Strata cleaning is the professional cleaning and maintenance of all shared common areas within a strata titled property. This includes lobbies, foyers, lifts, stairwells, corridors, car parks, bin rooms, pool surrounds, gyms, rooftop terraces and external pathways. Under the Owners Corporations Act 2006 (Vic), the owners corporation is responsible for maintaining common property. Most owners corporations engage a professional strata cleaning company to fulfil this obligation to a consistent standard.
How much does strata cleaning cost in Melbourne?
Most ongoing contracts range from $700 to $3,000+ per month depending on building size, number of levels, common area scope, amenity facilities and cleaning frequency. ACS provides a formal written proposal after a complimentary building assessment, presented in a format suitable for committee approval.
What does strata cleaning and maintenance include?
ACS strata cleaning can include lobby and foyer cleaning, lift interiors, stairwells, corridors, common area floors, accessible glass and mirrors, bin rooms, car parks, shared amenities and suitable external areas. The exact tasks and cleaning frequency depend on your building and are agreed in the Scope of Works before cleaning begins.
Will the same cleaners attend our building every visit?
We aim to maintain familiar cleaners who understand your building’s layout, access arrangements and cleaning requirements. Individual cleaner availability can change, so we cannot guarantee the same person every visit. Our focus is on dependable cleaning and clear communication.
Do you provide reporting for owners corporations and strata managers?
ACS provides a written Scope of Works outlining the agreed cleaning tasks and schedule. We do not provide monthly QA reports, daily cleaning logs or formal inspection records as a standard part of every contract. If your owners corporation has specific reporting requirements, please discuss these with us before entering into a cleaning agreement.
Can you handle multiple buildings under one strata management portfolio?
ACS can discuss cleaning requirements for strata managers overseeing multiple Melbourne properties. We assess each building’s common areas, cleaning frequency and access arrangements before confirming whether the properties can be included in one cleaning agreement.
How do you handle resident complaints about cleaning?
If a resident or strata manager raises a cleaning concern, contact ACS and let us know what needs attention. We respond quickly, investigate the issue and work with you to put it right. We take responsibility for the cleaning service rather than leaving building managers chasing answers.
Do you provide floor scrubbing for strata lobbies and car parks?
Yes. Ride on and walk behind floor scrubbers for lobby tiles, car park concrete and common area hard floors. These services can be discussed as part of regular cleaning or quoted separately as periodic deep cleaning, depending on the surfaces and work required.
How quickly can you start cleaning our building?
The commencement date depends on your building’s cleaning requirements, preferred schedule, access arrangements and cleaner availability. Following an onsite assessment and agreement on the cleaning scope, we’ll confirm a suitable start date. Any initial deep cleaning is discussed and quoted separately where required.
Can strata cleaning be scheduled around resident hours?
Yes. ACS can discuss cleaning times that suit your building’s daily routines, including quieter periods when common areas have fewer residents and visitors. Morning, afternoon or after-hours cleaning arrangements depend on your requirements and cleaner availability.
Get a Free Building Assessment
Book a complimentary building assessment with ACS Commercial Cleaning. We’ll discuss your property’s common areas, cleaning requirements, preferred schedule and access arrangements before preparing a written quotation for your strata manager or owners corporation to review. No charge, no obligation.
For reliable strata cleaning in Melbourne, contact ACS to discuss your building and arrange a free onsite assessment.
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(03) 9114 9778
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