Strata Cleaning Melbourne

ACS Commercial Cleaning Melbourne

ACS Commercial Cleaning provides professional strata cleaning services for residential apartment buildings, commercial strata complexes, mixed use properties, townhouse developments and retirement living communities across Melbourne. We maintain lobbies, lifts, stairwells, corridors, car parks, bin rooms, pool surrounds and all common areas to a documented standard that satisfies owners corporations, strata managers and body corporate committees.

 

Every ACS strata cleaner is a direct employee, police checked, trained and paid $45+ per hour. We never subcontract your building to a third party. The same dedicated team returns every visit, familiar with your building’s access protocols, security systems and resident expectations. We are triple ISO certified, fully licensed under Victorian Labour Hire regulations, and we back every new contract with a 30 Day Money Back Guarantee.

 

We currently provide strata cleaning for Melcorp Strata, Mayfield Corporate Management, Setia Melbourne and YPA Port Melbourne. That range across strata management firms, development companies and property management demonstrates the operational depth we bring to every building.

 

Strata cleaning is different from standard commercial cleaning because the building’s residents live with the results every day. A missed lobby clean or an overflowing bin room generates resident complaints that land on the strata manager’s desk within hours. ACS treats every strata contract with that urgency because our reputation and yours depend on it.

Contact us at 03 9114 9778 for a free onsite assessment. Or book online using our free quote form.

What Strata Cleaning Services Include

Every ACS strata cleaning contract is documented in a written Scope of Works specifying tasks, zones, frequencies and standards tailored to your building. Nothing is assumed. This document becomes the reference point for every monthly inspection and every owners corporation or strata manager review.

 

Lobby and Foyer Cleaning The lobby is the first and last impression residents and visitors have of your building. Floor cleaning, entrance mat care, glass door and panel cleaning, reception desk maintenance, letterbox area tidying and high touch surface disinfection of intercom panels, lift call buttons and door handles. A clean lobby signals a well managed property and directly influences property values and prospective tenant decisions.

 

Lift Cleaning Internal walls, mirrors, floors, button panels, tracks and door edges cleaned and sanitised. Lift interiors accumulate fingerprints, scuff marks and odour faster than most common areas due to the enclosed space and constant use.

 

Stairwell and Corridor Cleaning Vacuuming, mopping, handrail wiping, light fitting dusting, cobweb removal and skirting board attention across all levels. Stairwells and corridors receive less natural light than lobbies, which means dust and cobweb buildup becomes visible faster.

 

Car Park Cleaning Sweeping, line marking visibility maintenance, oil and tyre mark treatment, stairwell and ramp cleaning, signage dusting and general debris removal. Car parks are a common complaint area for residents and a frequent focus point during strata inspections. For underground car parks, we address drainage area cleaning, exhaust vent dusting and concrete floor scrubbing using ride on equipment for large areas.

 

Bin Room and Waste Area Cleaning Floor scrubbing, wall wiping, drain flushing, chute cleaning, bin sanitisation and odour management. Bin rooms deteriorate rapidly without scheduled professional attention, especially during summer.

 

Pool, Gym and Amenity Cleaning Pool surrounds, gym equipment, change rooms, BBQ areas, rooftop terraces, meeting rooms and shared lounges cleaned and sanitised to the standard residents expect from managed buildings.

 

External and Grounds Maintenance Entrance pathways, covered walkways, garden furniture, signage, external glass and building perimeter kept clean and presentable. Cobweb removal from eaves, awnings and light fittings.

 

Window and Glass Cleaning Internal common area windows, glass balustrades, mirrors and glass partitions. External window cleaning for accessible areas and ground floor shopfronts where applicable.



Quality Assurance, Documentation and Strata Manager Reporting

Strata managers and owners corporations need more than a clean building. They need evidence that the building is being cleaned to an agreed standard, documented in a format that can be tabled at committee meetings and annual general meetings.

 

ACS provides structured reporting designed for strata management:

 

  • Written Scope of Works Every task, zone, frequency and standard documented and signed off before the first clean. This is the contractual reference for every monthly inspection.
  • Monthly Supervisor Inspections ACS area supervisors inspect your building monthly. Results are measured against the Scope of Works and provided as a formal report. Deficiencies are identified and corrected before they become resident complaints.
  • Cleaning Logs Date stamped cleaning records maintained on site for building manager and strata manager review.
  • On Site Communication Book Immediate feedback channel between your building manager or strata manager and our cleaning supervisor. Issues addressed on the next scheduled visit, not left unresolved until the next committee meeting.
  • Incident and Complaint Response Documented response process for resident complaints, spills, or ad hoc cleaning requests, with resolution tracked and reported.


This level of documentation is why Melcorp Strata, Mayfield Corporate Management and YPA Port Melbourne use ACS across their managed portfolios. When a committee member raises a cleaning concern, the strata manager can respond with documented evidence rather than an unverified assurance.


Why Strata Managers and Owners Corporations Choose ACS

ACS combines direct employees, certified management systems and strata-specific reporting to help Melbourne strata managers and owners corporations maintain consistent cleaning standards across common areas and multi-building portfolios.

1

ACS is certified to ISO 9001, ISO 14001 and ISO 45001, with management systems independently audited annually to support consistent quality, environmental responsibility and workplace safety.

2

Every ACS cleaner is a direct employee. Your building receives a consistent team that understands access procedures, common areas, cleaning priorities and site-specific requirements.

3

ACS is founder-led by Hannah Kasay, giving strata and building managers direct access to a decision-maker when required. Victorian Labour Hire Licence VICLHL06255.

4

ACS provides cleaning logs, monthly QA reports and a documented Scope of Works, giving strata managers clear visibility over cleaning standards, responsibilities and service performance.

5

Strata managers overseeing multiple properties can consolidate cleaning under one provider, with consistent standards, reporting and communication across every building in the portfolio.

6

If ACS does not deliver the agreed Scope of Works during your first 30 days, we will make it right or you do not pay, reducing the risk of switching cleaning providers.

Strata Cleaning for Every Building Type

Residential Apartment Buildings High rise towers, medium density apartment complexes and boutique residential buildings. Lobbies, lifts, stairwells, car parks, bin rooms, pool areas, gyms and rooftop terraces on scheduled programs.

 

Mixed Use Commercial and Residential Buildings combining residential floors with ground floor retail, office or hospitality tenancies. ACS coordinates cleaning across residential common areas and commercial tenancies under one contract where required.

 

Townhouse and Villa Complexes Shared driveways, garden areas, visitor parking, bin enclosures and community spaces maintained to the standard residents expect from a managed development.

 

Retirement Living Communities Common areas, dining rooms, activity rooms, libraries, gardens and amenity facilities cleaned with consideration for elderly residents. Low noise equipment for resident comfort, non slip floor care for falls prevention, and cleaning schedules designed around activity programs and meal times. Our aged care cleaning experience including documented infection control protocols transfers directly to retirement living common area management.


Switching Strata Cleaning Companies

Changing strata cleaning providers is a committee decision, not a casual one. Owners corporations and strata managers need confidence that the transition will not create a gap in service or a period of declining standards while a new provider finds its feet.

  1. Free Building Assessment We inspect every common area, document the current condition and identify any deferred maintenance before providing a proposal.
  2. Formal Written Proposal Within 48 hours: Scope of Works, cleaning schedule, assigned team, monthly cost and reporting format, presented in a format suitable for committee review and approval.
  3. Building Induction Access protocols, fob and key management, security systems, resident notification procedures and building manager introductions completed before the first clean.
  4. Complimentary Baseline Deep Clean We reset all common areas to the documented standard before the regular schedule begins, so residents notice an immediate improvement.
  5. Monthly Inspections From Day One The 30 Day Money Back Guarantee applies immediately.

Strata Cleaning Pricing in Melbourne

ACS believes in pricing transparency for strata managers and owners corporations. Strata cleaning is priced based on building size, number of levels, common area scope, cleaning frequency, amenity facilities and whether the contract includes periodic deep cleaning such as carpet extraction, pressure washing or window cleaning programs. All proposals are presented in a format suitable for committee review and approval at owners corporation meetings.

Ongoing Strata Cleaning (Monthly Contracts)

Cleaning FrequencyTypical Monthly Cost
Once a weekFrom $700 + GST per month
Twice a weekTypically $1,000 to $1,400 + GST per month
Three times a weekTypically $1,500 to $2,200 + GST per month
Five to seven days per weekFrom $3,000 + GST per month
One Off and Specialist Cleaning

Service TypeRate
Weekday one offFrom $90 + GST per hour
Weekend one offFrom $110 + GST per hour
Pressure washing or heavy cleanFrom $120 + GST per hour

All pricing exclusive of GST. Final cost confirmed after a complimentary building assessment.


Strata Cleaning Pricing in Melbourne

ACS provides strata cleaning services across all Melbourne suburbs, servicing residential apartment buildings, mixed use complexes, townhouse developments and retirement communities throughout the metropolitan area.

  • CBD and Inner: Melbourne CBD, Docklands, Southbank, South Melbourne, Port Melbourne, East Melbourne, North Melbourne, Carlton, South Yarra, St Kilda
  • Northern: Brunswick, Coburg, Essendon, Moonee Ponds, Preston, Bundoora, Collingwood
  • Eastern: Hawthorn, Camberwell, Box Hill, Glen Waverley, Doncaster, Ringwood, Balwyn, Brighton
  • South Eastern: Clayton, Dandenong, Notting Hill, Carnegie, Springvale, Wheelers Hill
  • Western: Footscray, Sunshine, Williamstown, Yarraville, Werribee, Point Cook, Maribyrnong

Contact us on (03) 9114 9778 to confirm coverage for your strata building or management portfolio.

REQUEST A FREE QUOTE

Frequently Asked Questions

01. What is strata cleaning?

Strata cleaning is the professional cleaning and maintenance of all shared common areas within a strata titled property. This includes lobbies, foyers, lifts, stairwells, corridors, car parks, bin rooms, pool surrounds, gyms, rooftop terraces and external pathways. Under the Owners Corporations Act 2006 (Vic), the owners corporation is responsible for maintaining common property. Most owners corporations engage a professional strata cleaning company to fulfil this obligation to a consistent standard.

Most ongoing contracts range from $700 to $3,000+ per month depending on building size, number of levels, common area scope, amenity facilities and cleaning frequency. ACS provides a formal written proposal after a complimentary building assessment, presented in a format suitable for committee approval.

ACS strata cleaning covers floor care, surface dusting, glass and mirror cleaning, high touch surface disinfection, lift interior cleaning, stairwell and handrail wiping, car park sweeping, bin room sanitisation, pool surround care, amenity cleaning and external pathway maintenance. All tasks documented in a written Scope of Works.

Yes. ACS assigns a dedicated cleaning team to your building for the duration of your contract. The same police checked staff return every visit, familiar with your access protocols, security systems and resident expectations.

Yes. Monthly QA inspection reports, on site cleaning logs, Scope of Works documentation and incident response records, all formatted for strata manager review and owners corporation committee tabling.

06. Can you handle multiple buildings under one strata management portfolio?

Yes. Strata managers overseeing multiple buildings receive one contract, one accountable contact and consistent standards across every property. Melcorp Strata and Mayfield Corporate Management manage building portfolios under single ACS agreements.

Documented complaint response process. Issues are logged, assigned to the cleaning supervisor and resolved on the next scheduled visit. Resolution is tracked and included in the monthly QA report for the strata manager.

Yes. Ride on and walk behind floor scrubbers for lobby tiles, car park concrete and common area hard floors. Scheduled into the regular program or available as periodic deep cleaning.

Following a building assessment and contract sign off, ACS can typically commence within 48 hours, including staff induction, access setup and a complimentary baseline deep clean.

Yes. Most strata cleaning is performed during low traffic periods such as mid morning or early afternoon for common areas, with after hours scheduling for lobbies and lifts. We work around your building’s specific peak times.

Get a Free Building Assessment

Book a complimentary building assessment with ACS Commercial Cleaning. We inspect every common area, document the scope and provide a formal written proposal within 48 hours, presented in a format suitable for owners corporation or strata manager approval. No charge, no obligation. For professional strata cleaning in Melbourne.

Feel free to call us

(03) 9114 9778

Request Your Free Assessment

Clean Spaces, Happy Faces

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Sophie Batis profile picture
Sophie Batis
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Hannah, Ted and the team do an amazing job. Nothing is too hard for them and any cleaning requests are dealt with efficiently and without hesitation. I would highly recommend them!!
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Michael Culliver
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Great service and always spotless after a clean. Reliable and quick communication for anything we need!
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Jen Slotte profile picture
Jen Slotte
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We’ve been using ACS Commercial Cleaning for a while at our warehouse and absolutely love them. Very professional, punctual and do a fabulous job. Great attention to detail. Would highly recommend them!
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Hannah Pearson profile picture
Hannah Pearson
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We're really happy with the cleaning services provided by Sam and ACS Commercial - the office smells great and Sam is always smiling even at 7am! Thanks Sam and Hannah
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Bree Roylance profile picture
Bree Roylance
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Hannah and the team at ACS, were very easy and efficient to deal with. We completed all bookings whilst interstate. The process flowed very easily and nothing was a problem. Their work was also 5 star, completing a commercial warehouse clean after we had vacated. We would highly recommend ACS
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Broderick Ely
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Very happy with the teams attitude and attention to detail, would highly recommend them to anyone.
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Sunlighten Customer Service
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Keisha and Sam - thank you for your wonderful Customer Service and attention to detail. We value you and your work.
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Kate Burke profile picture
Kate Burke
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Hannah and her team are helpful and the cleaning is of a good standard. They have been asked to provide addditional cleaning from time to time and have always been able to help us out with this too.