Commercial Cleaning Melbourne CBD
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- Tullamarine (3043)
ACS Commercial Cleaning provides professional commercial cleaning services for businesses throughout the Melbourne CBD. We service office tower tenancies, professional suites, retail and hospitality, medical and consulting rooms, strata common areas and commercial premises across the grid, from the Collins Street eastern core through Bourke Street, Elizabeth Street, Flinders Lane and Russell Street to the Spencer Street end.
The CBD has changed more in the last five years than in the previous twenty. Office vacancy sits around 19 per cent, the highest of any Australian capital, while retail vacancy has fallen to a four year low of 4.6 per cent. Offices are quiet Monday and Friday and full midweek. Retail and hospitality trade to tourists and weekend crowds as much as to office workers. A cleaning contract written for a five day office economy in 2019 is the wrong contract for 2026.
ACS manages the people, process and quality systems behind your cleaning service. Consistent core teams, structured operational oversight, and a clear Scope of Works on every contract. We are triple ISO certified, carry $20 million public liability insurance, hold Victorian Labour Hire Licence VICLHL06255, and we back every new contract with a 30 Day Money Back Guarantee.
Looking for commercial cleaners in Melbourne CBD?
Book a free onsite assessment with ACS and receive a tailored cleaning proposal based on your tenancy or building, occupancy patterns, access requirements and cleaning needs, with a clear Scope of Works and service standards outlined upfront.
The Melbourne CBD is not one market. It is several, and they are moving in opposite directions.
The eastern core along Collins Street, the Paris End, is the tightest office market in the city. Premium vacancy there runs far below the CBD average, and six of the eight prime buildings achieving effective rental growth across Melbourne sit on that stretch. Tenants pay more for quality as part of return to office strategies, so presentation is part of the leasing proposition rather than a back office cost.
The broader picture is a flight to quality. Premium stock holds vacancy around 15.8 per cent while A grade sits above 20 per cent. Major refurbished assets including 111 Bourke Street and 800 Collins Street have re entered the market, and Collins Arch added roughly 88,000 square metres of premium space. Backfill and refurbishment generate a constant stream of fitout completions needing handover cleans.
Retail and hospitality tell a different story. CBD retail vacancy has fallen for a fourth consecutive year to 4.6 per cent. Elizabeth Street has gone from above 22 per cent vacancy three years ago to 5.3 per cent, driven by residential towers, universities and student accommodation creating a 24 hour dining precinct. Flinders Lane holds a premium hospitality strip and Russell Street has tightened around Chinatown. The 2026 Australian Open drew 1.3 million attendees across three weeks. The city now trades on visitors, not just workers.
That divergence produces different cleaning requirements building by building. A Collins Street tenancy needs presentation that supports a premium rent. A hybrid workplace is paying for five day cleaning it does not need on Mondays and Fridays. A Flinders Lane restaurant needs post close degreasing seven days. An Elizabeth Street retailer needs the shopfront ready for weekend crowds. A refurbished floor needs a builders clean before the incoming tenant inspects. And a residential tower needs common areas documented for a body corporate.
ACS is headquartered at Level 23, Tower 5, 727 Collins Street in Docklands, minutes from the grid.
We have been providing commercial cleaning across Melbourne since 2016 and maintain a 4.9 star Google rating. Our client experience includes Cambridge University Press and Assessment, Housing Industry Association, DPM Financial, HTA Advisory, Koustas and Co and Morris Cohn Glen and Co in corporate and professional offices, Collins Street Baptist Church in the heart of the eastern core, Melcorp Strata and Setia Melbourne in strata and property management, and Melbourne Radiology Clinic in specialist healthcare.
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- OUR SERVICES
Every contract includes a written Scope of Works, a dedicated cleaning team, monthly supervisor inspections and full quality documentation.
Commercial Office Cleaning Services
Scheduled cleaning for Melbourne CBD offices, with frequency matched to actual occupancy and workplace use. Desks, meeting rooms, kitchens, amenities, reception areas and shared spaces are maintained to a documented standard, with access requirements managed and issues clearly reported.
Medical & Healthcare Cleaning
Structured cleaning for medical, dental and consulting suites across Melbourne CBD. Programs can cover waiting areas, consulting spaces, amenities and high-touch surfaces, with site-specific procedures, clear cleaning scopes and quality oversight built around each facility’s operational requirements.
Industrial & Warehouse Cleaning
Commercial cleaning for back-of-house areas, plant rooms, loading docks and service zones within Melbourne CBD buildings. Services can include floor cleaning, detailed dust removal and post-fitout cleaning, with work planned around building access, site procedures and operational requirements.
Strata & Body Corporate Cleaning
Scheduled cleaning for residential and mixed-use buildings across Melbourne CBD. Foyers, lifts, stairwells, bin rooms, car parks and end-of-trip facilities are maintained to an agreed standard, with site issues documented and communicated clearly to building managers or owners corporations.
School & Childcare Cleaning
Cleaning programs for childcare centres, training facilities and education premises across Melbourne CBD. Amenities, high-touch areas, learning spaces and shared facilities are cleaned to a documented scope, with scheduling planned around site access, operating hours and child-safety requirements.
Retail & Commercial Property Cleaning
After-hours cleaning for Melbourne CBD retail, hospitality and commercial properties, including busy city precincts. Customer-facing areas, amenities and shared spaces are prepared to the agreed standard, with scheduling planned around trading hours, visitor traffic and property access requirements.
Melbourne CBD buildings often have strict access, security, insurance and building-management requirements. ACS works within those systems while maintaining clear scopes, structured oversight and accountability from issue through to the agreed outcome.
Triple ISO-Certified Systems
ACS operates under ISO 9001, ISO 14001 and ISO 45001 certified systems, supporting documented processes, safer work practices, quality oversight and accountability across Melbourne CBD cleaning environments.
Building Management Compliant
ACS works within building access, induction, security and loading requirements, with the documentation needed before service begins and coordination around site procedures, access windows and operational restrictions.
Managed Teams, Managed Outcomes
ACS uses consistent core teams where operationally possible, with managed relief coverage when required. If an issue arises, we investigate the cause and remain accountable until the agreed outcome is restored.
30 Day Money Back Guarantee
New ongoing contracts include our 30-Day Money-Back Guarantee. If the agreed Scope of Works is not delivered in the first month, ACS takes corrective action and applies the guarantee where required.
- OUR ADVANTAGE
We Will Tell You to Clean Less
Most CBD offices still pay for a five day schedule while running peak occupancy on three. During the assessment we look at your actual attendance pattern and build the Scope of Works around it. Full service midweek, reduced scope on quiet days, and the saving goes back to you. A contractor who only ever recommends more frequency is selling, not advising.
Minutes From Our Head Office
ACS is headquartered at Level 23, Tower 5, 727 Collins Street, Docklands. Our teams and equipment are stationed here, so an urgent request is answered in minutes rather than after a drive from the outer suburbs.
Seven Day Capability for a Visitor Economy
CBD retail and hospitality now trade to tourists, students and weekend crowds. Saturday and Sunday are peak days. We schedule seven day cleaning at no weekend surcharge on ongoing contracts.
Post Fitout Through the Backfill Cycle
With refurbished floors returning to market and tenants relocating, fitouts complete constantly. We deliver the builders clean to handover standard, then transition the tenancy onto an ongoing contract with the same team.
A Guarantee With Real Accountability
If your first month does not meet the agreed Scope of Works, we fix it or you do not pay. Victorian Labour Hire Licence VICLHL06255, publicly verifiable. Founder led by Hannah Kasay, so a building manager’s concern reaches a decision maker the same day.
- Our Process
Switching Commercial Cleaners in Tullamarine
Switching cleaning providers should not disrupt your operations. ACS handles the entire transition.
Free Site Assessment
We assess your tenancy, access requirements, occupancy patterns and existing cleaning scope at no charge, giving us a clear picture before planning the changeover.
Formal Written Proposal
Within 48 hours, you receive a written Scope of Works, cleaning schedule, team structure and monthly pricing, ready for management or committee review.
Site Induction and Security Briefing
Before service begins, we coordinate access protocols, security, loading dock bookings, after-hours arrangements and insurance documentation with management.
Complimentary Baseline Deep Clean
For businesses switching providers, we reset key areas to the documented standard before regular cleaning begins, giving the new service a clear starting point.
We can deploy your dedicated team within 48 hours of contract approval.
Get a Free Onsite Assessment
Book a complimentary onsite assessment with ACS Commercial Cleaning. We inspect your CBD tenancy or building, review occupancy patterns and building management requirements, then prepare a clear Scope of Works and written proposal tailored to your site.
Feel free to call us
(03) 9114 9778
Book Your Free Site Assessment
- Our testimonials
Customer Reviews & Testimonials
- OUR FAQS
Frequently Asked Questions
Everything you need to know about our commercial cleaning services, pricing, contracts, and quality assurance.
01. How much does office cleaning cost in Melbourne CBD?
Weekly cleaning starts from $700 + GST per month, rising to $3,000 for five to seven days. For hybrid workplaces, three times a week aligned to midweek peak occupancy is now the most common CBD contract, typically $1,500 to $2,200.
02. Should we reduce cleaning frequency now that staff work hybrid?
Often yes. Most CBD offices peak Tuesday to Thursday and run light Monday and Friday. We assess your actual attendance during the inspection and build the Scope of Works around it, with full service on peak days and reduced scope on quiet days. The saving is returned to you, not absorbed.
03. Do you clean office towers in the CBD?
Yes. Certificates of currency, staff inductions, access documentation and safety paperwork provided before the first clean. We hold $20 million public liability insurance and Labour Hire Licence VICLHL06255.
04. Can you meet our building manager's insurance and induction requirements?
Yes. Documented cleaning logs, Safety Data Sheets and monthly supervisor inspection reports are maintained and formatted for your internal audit requirements, essential for freight clients working to multinational compliance standards.
05. Do you clean CBD restaurants and laneway venues?
Yes. Post close kitchen degreasing and pre open presentation for Flinders Lane, Elizabeth Street, Russell Street and laneway hospitality, scheduled seven days at no weekend surcharge on ongoing contracts.
06. Do you clean retail trading seven days?
Yes. CBD retail now trades to visitors as much as office workers, with Saturday and Sunday as peak days. We schedule around actual trading patterns rather than a weekday default.
07. Do you provide post fitout and builders cleaning?
Yes. Handover standard cleaning for fitout completions and floor refurbishments, including HEPA dust extraction, protective film removal and glass detailing. Tenancies frequently transition straight onto an ongoing contract.
08. Do you clean strata common areas in CBD towers?
Yes. Lobbies, lifts, stairwells, corridors, car parks, bin rooms and end of trip facilities on a documented schedule with monthly QA reports your body corporate committee can table.
09. Do you also service Docklands, Southbank and St Kilda Road?
Yes. The full inner city is on our daily round including Docklands, Southbank, South Wharf, St Kilda Road, Carlton, East Melbourne and Port Melbourne. Multi site businesses are covered under a single contract.
10. How quickly can ACS start in the CBD?
Within 48 hours of onsite inspection and contract sign off, including building induction, access documentation, insurance certificates lodged with building management and an introduction to your dedicated team.