Business Development Manager

Eco-Friendly Methods
ISO Certified
5000+ Cleanings
Positive Customer Reviews

ACS Commercial Cleaning is a leading provider of commercial cleaning services in Australia. We pride ourselves on delivering high-quality, reliable cleaning solutions to commercial clients. As we continue to grow and expand our operations, we seek a dynamic and experienced Business Development Manager to join our team.

Location

  • Sydney

Roles and Responsibilities

  • Prospect and engage with potential clients in Sydney to understand their commercial cleaning needs and requirements.
  • Conduct site visits and assessments to accurately evaluate the scope of work and provide tailored cleaning solutions.
  • Prepare detailed and competitive proposals, bids, and quotations based on client specifications and budget constraints.
  • Coordinate with the operations team to ensure seamless implementation of cleaning services, including scheduling, staffing, and equipment/materials procurement.
  • Oversee the execution of cleaning contracts to ensure adherence to quality standards, safety protocols, and client expectations.
  • Conduct regular inspections and quality checks to monitor service delivery and promptly address issues or concerns.
  • Maintain open communication channels with clients to foster strong relationships, address feedback, and identify opportunities for upselling or additional services.
  • Keep abreast of industry regulations, compliance requirements, and best practices in commercial cleaning to ensure business operations align with standards and guidelines.
  • Collaborate with suppliers and vendors to source high-quality cleaning products, equipment, and supplies at competitive prices.
  • Track and analyze key performance indicators (KPIs) such as client satisfaction, contract renewal rates, and profitability to evaluate business performance and identify areas for improvement.
  • Participate in industry events, networking opportunities, and promotional activities to enhance brand visibility and attract potential clients.
  • To ensure a motivated and efficient workforce, provide leadership and support to cleaning staff, including training, coaching, and performance management.
  • Collaborate with the marketing team to develop promotional materials, campaigns, and strategies to target specific market segments and generate leads.
  • Using CRM software or other relevant tools, maintain accurate records of sales activities, client interactions, contracts, and financial transactions.

Qualifications

  • Bachelor’s degree in Business Administration, Marketing, or related field (preferred).
  • Proven track record of success in business development, sales, or account management roles within the commercial cleaning industry or related sectors.
  • Strong understanding of commercial cleaning services, industry trends, and client needs.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment.
  • Demonstrated ability to build and maintain relationships with diverse stakeholders.
  • Proficiency in Microsoft Office suite and CRM software (e.g., Salesforce).
  • Valid driver’s license and willingness to travel within Sydney and surrounding areas as needed.

Join ACS Commercial Cleaning and play a pivotal role in driving our growth and success in the dynamic commercial cleaning industry. Apply now with your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this position.

Apply Now

 

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Customer Reviews

Excellent
Based on 25 reviews
Liana Slipetsky
Liana Slipetsky
2023-05-21
We engaged Hannah and her cleaning team to clean our Community Centre. We were incredib;y happy with her and Charith who always did an amazing job. They adhered to best practice hygiene standards, had separate mops and buckets for different areas and above all were friendly and helpful to deal with. Thank you from the Ukranian Community
Nat Scott
Nat Scott
2022-12-19
Acs have done an exceptional service for us over the past few years. Having our offices regularly cleaned contributed to increased employee satisfaction. Thank you
Nicole Quirk
Nicole Quirk
2020-08-09
Hannah & her team were wonderful to deal with - they came to do a Deep Clean of Sunnyside kinder. We were especially grateful with their expertise, attention to detail & kindness throughout the quoting & booking process - during this especially stressful time during the lockdown in metropolitan Melbourne. I am very happy with the result & will be recommending ACS to others who require their services. Thank you again! Nicole
A. Toth
A. Toth
2020-03-02
HIGHLY RECOMMENDED Hannah's team cleaned our office to a standard we didn't believe was possible. My staff were left speechless once the cleaning service was completed. - Great value for money - Great communication skills - Police check provided - Outstanding results
Human Habitats
Human Habitats
2020-02-14
We have been using ACS cleaning since September 2019 and have been consistently impressed with the level of cleanliness provided by the team. We know our tables are cleaned as they sort papers/items on our desks every week. Every request we make has always been acted on. Hannah replies so quickly to all of our correspondence. Could not recommend ACS more.
A Ro
A Ro
2019-07-30
Hannah and her team from ACS Cleaning have regularly been doing our half yearly office in-depth clean of an office for hundred people. Large, hard working team, very professional and reliable and the office looks amazing and spotless each time. I look forward to working with ACS Cleaning in the future. Agata, Data#3 Melbourne
Seda Camgoz
Seda Camgoz
2019-06-25
ACS Cleaning is an absolute magic! Hannah and her team are very friendly, professional and reliable. Our office was spotless after the cleaning session! Highly recommended!!
Sa Coulton
Sa Coulton
2018-02-25
ACS have been cleaning at Paul England Engineering for the past 2 years. The are extremely efficient, reliable, & our offices have never looked better. Hannah, Ted & staff are very professional & friendly & we highly recommend them to anyone who after an excellent cleaning service